Managing Long-Term Care Facilities: A Patient-Centered Approach


Thursday, October 19, 2017 | 3:00 p.m. ET, 2:00 p.m. CT

With increased competition in the marketplace for both residents and staffers, long-term care facilities are feeling the crunch. Successful managers are those who approach each aspect of facility management in terms of how it will affect their patients.

During this webinar, Michele McFadden will discuss several functional areas and their impact, directly or indirectly, on patient care.

Learning Objectives:

  • Describe the impact scheduling has on patient outcomes 
  • Explain how to stay competitive in terms of recruitment and retention (transparency is key to employee engagement)
  • Discuss why compliance is more than just numbers and reports
  • Relate the importance of centralized, real-time data in the decision making process


About the Speakers

Mordechai_Finkel-1.pngMordechai Finkel
Director of Human Resources
Greek American Rehabilitation & Care Centre

 At Greek American, Mordechai oversees recruitment, onboarding, and establishment of key metrics for employee performance-linked pay. He also promotes open communication between employees and management. In addition, he administers the employee benefit, appreciation, and leave of absence programs, and collaborates with third-party Worker’s Compensation and Short Term Disability vendors.



Michele McFadden, 
VP of Product Management and Strategy

Michele has extensive product launch and management experience, including industry-leading mobile, social and cloud solutions. She has successfully defined scalable product management processes to support a multi-product portfolio. She understands customers’ unique software needs and drives the necessary processes in order to meet those needs.




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CEU Information

*This program is pending approval by the National Association of Long Term Care Administrator Boards.  For additional information, contact NAB at 1444 I St., NW, Suite 700, Washington, DC 20005-2210, (202)712-9040, or http://www.nabweb.org*



If you are experiencing issues or need help with your CEU, please email webinars@vendomegrp.com.