Evidence-Based Staffing Approaches for Implementing Culture Change


Tuesday, August 22, 2017 | 1:00 p.m. ET, 12:00 p.m. CT

Initiating culture change within a memory care neighborhood is more than just an inspired idea stemming from the team’s passion to provide person-directed care for each individual with neuro-cognitive impairments.  Implementing culture change frequently requires a complete deconstruction and overhaul of current systems and ways of thinking across each discipline. 

In this webinar, experts Pamela Mills and Adaeze Ikeotuonye discuss how to make culture change a workable daily experience for your community that not only honors the resident’s preferences but also gets staff on board and keeps them engaged and gives each person a voice within the daily evolving practice.   

Learning Objectives:

  • List examples of key engagement techniques for retaining staff that  keep team members interested and active in the culture change process
  • Discuss how to implement education sessions that cater to people with a variety of learning styles (visual, auditory, kinesthetic), professional experience and spoken languages
  • Describe one example of using a Quality Assurance and Performance Improvement (QAPI) team to assess, select, implement and evolve person-directed care techniques



About the Speaker



Pamela Mills
Director of Memory Care Programs
Ingleside at King Farm

 Pamela Mills is a Certified Therapeutic Recreation Specialist, Certified Alzheimer's Disease and Dementia Care Trainer and Certified Dementia Care Manager.  She holds a Master’s degree in the Management of Aging Services from the Erickson School at University of Maryland and has over 30 years of experience in the field of Aging Services / Memory Care programming.   Most importantly, her heartfelt passion is for designing and implementing creative, stimulating, person-directed, just like home environments for each individual with neurocognitive disorders.


adaeze.jpgAdaeze "Dezy" Ikeotuonye, MBA, LNHA
Healthcare Administrator
Ingleside at King Farm


Adaeze (Dezy) Ikeotuonye is a Licensed Nursing home Administrator. She holds an MBA from University of Maryland University College and has over 15yrs of experience in Aging services. She has and continues to lead Ingleside at King Farm through the culture change journey towards person directed care.


kate.jpgKate Kavitski, MA, RDT, CDP
Life Enrichment Manager
Ingleside at King Farm

Kate Kavitski is a Registered Drama Therapist and Certified Dementia Practitioner. She serves as the Life Enrichment Manager at Ingleside at King Farm in Rockville, Maryland. She holds an undergraduate degree in Psychology and Theater Arts from Ithaca College and a Master’s Degree in Drama Therapy from New York University. Kate’s passion lies in building community in long-term care using fun, creative, and meaningful programs and experiences.


Have questions about this program or obtaining your CEU? Email webinars@vendomegrp.com  


Sponsored by:

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CEU Information

*This program is pending approval by the National Association of Long Term Care Administrator Boards.  For additional information, contact NAB at 1444 I St., NW, Suite 700, Washington, DC 20005-2210, (202)712-9040, or http://www.nabweb.org*


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